Terms of Purchase

Effective Date: 2026

These Terms of Purchase govern all purchase transactions, order services, product transactions and corresponding rights and obligations between our official eyewear website and all customers. This document applies to all users who browse products, place orders, complete payments and obtain after-sales services on this site. By submitting an order and completing payment on our platform, you fully acknowledge, understand and agree to abide by all purchase terms and service rules listed below. All purchase behaviors are subject to the standardized regulations stipulated in these Terms of Purchase.
Our brand adheres to the principles of transparent transactions, standardized services and customer-oriented shopping protection. All product sales, logistics distribution, after-sales returns and refunds are implemented in accordance with unified official rules, ensuring that every customer can enjoy fair, safe and stable online shopping services.

1. Order Confirmation & Processing Rules

After the customer successfully places an order and completes online payment, our system will automatically confirm the order information and generate an official order record. All orders will enter the official processing queue in chronological order. Our team will strictly check the product style, size, material and appearance quality of each eyewear item, and complete formal packaging and delivery arrangements within the specified processing cycle.
Standard order processing time is 1 to 3 business days. Orders generated on weekends and official holidays will be processed in sequence on the next working day. All products will be inspected before shipment to ensure that the goods delivered to customers are brand new, intact and free of quality defects.

2. Delivery & Shipping Service Rules

Our website provides global free shipping services for all products, with no minimum order limit. All items displayed on the site enjoy free shipping benefits, and customers do not need to pay any shipping fees during the entire purchase process.
After the order is shipped from the warehouse, the standard delivery time is 6 to 12 business days. The specific arrival time will be appropriately adjusted according to the regional logistics efficiency and customs clearance progress, and will be kept within the standard time range to ensure stable and orderly delivery of all orders.
Our brand fully undertakes all tariffs and customs clearance fees incurred during cross-border transportation. Customers are only required to pay the marked price of the product, without any additional or hidden charges, realizing a fully transparent shopping experience.

3. Payment & Settlement Specifications

All product pricing, order settlement, refund settlement and transaction records on our website are uniformly denominated and settled in USD (United States Dollar). All transaction behaviors are based on the US dollar standard to ensure the uniformity, accuracy and standardization of payment and refund data.
Customers can complete payment through the secure payment channels supported by the website. All payment processes are encrypted and protected, which can effectively ensure the security of customer fund transactions and personal payment information. Once the payment is successful, the order will take effect officially and cannot be modified at will.

4. Return & After-Sales Rules

We provide a customer-friendly long-cycle return service for all products on the site. All eligible goods support a 60-day return policy. The return period is calculated from the date when the customer signs for the package. Within the valid period, customers can apply for return and refund services for unsatisfactory product styles, inappropriate wearing effects and non-quality personal preference problems.
All returned products must be kept intact, unused, unmodified, free of scratches, deformation and wear, and complete with original packaging and accessories, so as to meet the official return acceptance standards. After the returned goods are received and verified to be qualified, we will complete the refund processing within the specified time.

5. Refund Processing Regulations

For all return applications that meet the after-sales return conditions and pass official verification, we will initiate a full refund procedure. The official refund processing cycle is 5 to 10 business days. After the internal review and settlement process is completed, the refund will be fully returned to the customer’s original payment account.
The refund amount is based on the actual payment amount of the customer’s order. No service fee, handling fee or other miscellaneous fees will be deducted. The arrival of the refund shall be subject to the processing cycle of the customer’s payment platform or bank, and our team will actively track the refund progress to ensure the completion of fund settlement.

6. Order Modification & Cancellation Rules

Before the order is officially shipped, customers can apply for order information modification or order cancellation through official contact channels. Once the order has entered the packaging and shipping process, modification and cancellation services will no longer be supported to avoid affecting the normal logistics arrangement.
All applications for order adjustment need to be confirmed by our official customer service team. Unilateral modification of order information by customers without official confirmation will not take effect, and we will not bear the abnormal problems of logistics and order caused by unauthorized modification.

7. Customer Responsibilities

Customers shall ensure that the personal information and delivery address submitted during the order placement process are true, accurate and complete. Any logistics delay, package loss, return failure and other abnormal problems caused by incorrect address information, wrong contact information or missing filling information shall be borne by the customer personally.
Customers shall use the website shopping services in compliance with official rules, and shall not use the platform for illegal transactions, malicious orders, improper returns and other behaviors that damage the normal operation of the platform. We have the right to terminate the order service and refuse after-sales support for non-compliant shopping behaviors.

8. Policy Update & Interpretation

We reserve the right to adjust and optimize the content of these Terms of Purchase according to service upgrade and platform operation requirements. The updated terms will be displayed on the official website page and take effect automatically after publication. Customers’ continued use of the website shopping service is deemed to accept the latest revised terms.

9. Contact Support

If you have any questions about order rules, payment settlement, delivery progress, return and refund procedures, and purchase terms, please contact our official customer service team through the website Contact Us page. We will provide professional and standardized service replies to ensure that your shopping rights and interests are fully protected.